Help > Quick Guide > Overview
  • Neighborhood Collection Point
  • MRT Collection Point
  • Office/Warehouse Self Collection

Hotlines Support:

※ Mon-Sat 10am-6pm: 6567 8880 (All enquiries)

※ Mon-Sat 6pm-11pm: 6305 9663 (Enquiries during your collection/delivery)

○ MRT Collection till 8pm

○ Warehouse Self Collection till 9pm

○ Neighbourhood Collection till 10pm

○ Home delivery till 11pm

※※ No collection and delivery on Public Holidays


Neighborhood Collection

Free of charge(only for parcels < 25KG)

Please take note that there will be no waiting for late comers as we only have limited time for each location. Those who unfortunately missed the time-slot will have to re-arrange another collection date.

The collection request cut-off time is 1am morning for day-time collection. and 12pm noon for night-time collection.

Monday to Friday Monday to Sunday

MRT Collection

Free of charge (only for parcels < 8KG)

Please take note that there will be no waiting for late comers, those who missed the time slot will have to re-arrange another collection date. The collection request cut-off time is 18:00 PM the day before for Saturday, 2:00 PM for Monday to Friday.

MRT Station Time
Mon Tue Wed Thur Fri Sat Sun
Ang Mo KioNS16

How to find us?


Location:


Our truck/van with company logo will be waiting at the designated location throughout the collection time period. Staff with company uniform will distribute your parcels. It's easy to find.

8:30 - 9:00 PM 8:30 - 9:00 PM 8:30 - 9:00 PM 8:30 - 9:00 PM 8:30 - 9:00 PM 5:30 - 6:00 PM 5:30 - 6:00 PM
BishanNS17CC15

12:30- 1:00 PM

7:30 - 8:00 PM

12:30- 1:00 PM

7:30 - 8:00 PM

12:30- 1:00 PM

7:30 - 8:00 PM

12:30- 1:00 PM

7:30 - 8:00 PM

12:30- 1:00 PM

7:30 - 8:00 PM

12:20 - 12:50 PM 12:20 - 12:50 PM
Boon LayEW27

11:30 AM - 12 PM

7:40 - 8:20 PM

11:30 AM - 12 PM

7:40 - 8:20 PM

11:30 AM - 12 PM

7:40 - 8:20 PM

11:30 AM - 12 PM

7:40 - 8:20 PM

11:30 AM - 12 PM

7:40 - 8:20 PM

12:50 - 1:20 PM 12:50 - 1:20 PM
BugisEW12DT14

11:30 AM - 12 PM

6:30- 7:00 PM

11:30 AM - 12 PM

6:30- 7:00 PM

11:30 AM - 12 PM

6:30- 7:00 PM

11:30 AM - 12 PM

6:30- 7:00 PM

11:30 AM - 12 PM

6:30- 7:00 PM

11:20 - 11:50 AM 11:20 - 11:50 AM
Buona VistaEW21CC22 7:30 - 8:00 PM 7:30 - 8:00 PM 7:30 - 8:00 PM 7:30 - 8:00 PM 7:30 - 8:00 PM 10:30 - 10:50 AM 10:30 - 10:50 AM
Choa Chu KangNS4

1:30 - 1:50 PM

7:40 - 8:20 PM

1:30 - 1:50 PM

7:40 - 8:20 PM

1:30 - 1:50 PM

7:40 - 8:20 PM

1:30 - 1:50 PM

7:40 - 8:20 PM

1:30 - 1:50 PM

7:40 - 8:20 PM

3:30 - 4:00 PM 3:30 - 4:00 PM
ClementiEW23

1:15 - 1:45 PM

8:30 - 9:00 PM

1:15 - 1:45 PM

8:30 - 9:00 PM

1:15 - 1:45 PM

8:30 - 9:00 PM

1:15 - 1:45 PM

8:30 - 9:00 PM

1:15 - 1:45 PM

8:30 - 9:00 PM

11:10 - 11:40 AM 11:10 - 11:40 AM
EunosEW7 8:40 - 9:00 PM 8:40 - 9:00 PM 8:40 - 9:00 PM 8:40 - 9:00 PM 8:40 - 9:00 PM 2:55 - 3:15 PM 2:55 - 3:15 PM
Jurong EastEW24NS1

12:30 - 1:00 PM

6:30 - 7:10 PM

12:30 - 1:00 PM

6:30 - 7:10 PM

12:30 - 1:00 PM

6:30 - 7:10 PM

12:30 - 1:00 PM

6:30 - 7:10 PM

12:30 - 1:00 PM

6:30 - 7:10 PM

12:00 - 12:30 PM 12:00 - 12:30 PM
Outram Park EW21NE13 6:30 - 7:00 PM 6:30 - 7:00 PM 6:30 - 7:00 PM 6:30 - 7:00 PM 6:30 - 7:00 PM 10:30 - 10:50 AM 10:30 - 10:50 AM
Paya LebarEW8CC9

11:30 - 12:00 PM

6:30 - 7:00 PM

11:30 - 12:00 PM

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11:30 - 12:00 PM

6:30 - 7:00 PM

11:30 - 12:00 PM

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11:30 - 12:00 PM

6:30 - 7:00 PM

2:10 - 2:40 PM 2:10 - 2:40 PM
Pioneer EW28 8:40 - 9:00 PM 8:40 - 9:00 PM 8:40 - 9:00 PM 8:40 - 9:00 PM 8:40 - 9:00 PM 1:40 - 2:10 PM 1:40 - 2:10 PM
PunggolNE17

1:30 - 2:00 PM

8:30 - 9:00 PM

1:30 - 2:00 PM

8:30 - 9:00 PM

1:30 - 2:00 PM

8:30 - 9:00 PM

1:30 - 2:00 PM

8:30 - 9:00 PM

1:30 - 2:00 PM

8:30 - 9:00 PM

5:30 - 6:00 PM 5:30 - 6:00 PM
Seng KangNE16

7:30 - 8:00 PM

11:30 - 11:50 AM

7:30 - 8:00 PM

11:30 - 11:50 AM

7:30 - 8:00 PM

11:30 - 11:50 AM

7:30 - 8:00 PM

11:30 - 11:50 AM

7:30 - 8:00 PM

11:30 - 11:50 AM

4:45 - 5:15 PM 4:45 - 5:15 PM
SerangoonNE12CC13

1:30 - 2:00 PM

6:30- 7:00 PM

1:30 - 2:00 PM

6:30- 7:00 PM

1:30 - 2:00 PM

6:30- 7:00 PM

1:30 - 2:00 PM

6:30- 7:00 PM

1:30 - 2:00 PM

6:30- 7:00 PM

1:10 - 1:40 PM

1:10 - 1:40 PM

TampinesEW2

12:30 - 1:00 PM

7:30 - 8:10 PM

12:30 - 1:00 PM

7:30 - 8:10 PM

12:30 - 1:00 PM

7:30 - 8:10 PM

12:30 - 1:00 PM

7:30 - 8:10 PM

12:30 - 1:00 PM

7:30 - 8:10 PM

3:45 - 4:15 PM 3:45 - 4:15 PM
WoodlandsNS9

6:30 - 7:10 PM

12:30 - 1:00 PM

6:30 - 7:10 PM

12:30 - 1:00 PM

6:30 - 7:10 PM

12:30 - 1:00 PM

6:30 - 7:10 PM

12:30 - 1:00 PM

6:30 - 7:10 PM

12:30 - 1:00 PM

4:30 - 5:00 PM 4:30 - 5:00 PM
Yew TeeNS5 8:40 - 9:00 PM 8:40 - 9:00 PM 8:40 - 9:00 PM 8:40 - 9:00 PM 8:40 - 9:00 PM 2:40 - 3:10 PM 2:40 - 3:10 PM

Warehouse Self Collection

Tai Seng Service Centre

Free of charge   (only for parcels < 50KG)

Address: 136 Joo Seng Road, #06-02, 368360
Monday to Sunday: 10:00 AM - 2:00 PM, 2:00 PM - 5:00 PM, 5:00 PM - 7:00 PM

For 10:00 AM - 2:00 PM time slot, the arrangement cut-off time is 1 AM the day itself.
For 2:00 PM - 5:00 PM time slot, the arrangement cut-off time is 12:00 PM on the day itself.
For 5:00 PM - 7:00 PM time slot, the arrangement cut-off time is 3:00 PM on the day itself.




Dhoby Ghaut Collection Warehouse

Free of charge  (only for parcels < 8KG)

Address: 11 Orchard Road, Dhoby Ghaut MRT Dhoby Xchange, #B1-48, 238826
Monday to Sunday: 11am - 5pm, 5:30pm - 9pm


The cut-off time is 3pm to arrange collections after 5.30pm on the same day or any slots thereafter. 




Jurong Collection Warehouse

Free of charge  (only for parcels < 25KG)

Address: 18 Boon Lay Way, #03-137, 18@TradeHub21, 609966
Monday to Friday:  11am - 2pm, 3pm - 5pm, 5:30pm -8pm

Saturday to Sunday: 3pm - 8pm


The cut-off time is 3pm to arrange collections after 5:30pm on the same day or any slots thereafter, cut-off is 10am on Saturday and Sunday.




Sengkang Collection Warehouse

Free of charge  (only for parcels < 10KG)

Address: Blk 303 Anchorvale Link, #01-03, 540303
Monday to Friday: 11am - 2pm, 3pm - 5pm, 6pm - 9pm
Saturday to Sunday: 3pm - 8pm


The cut-off time is 3pm to arrange collections after 6pm on the same day or any slots thereafter, cut-off is 10am on Saturday and Sunday.




Tampines Collection Warehouse

Free of charge  (only for parcels < 25KG)

Address: Blk 107 Tampines Street 11, #01-341, 521107
Monday to Friday: 11am - 2pm, 3pm - 5pm, 6pm - 9pm

Saturday to Sunday: 3pm - 8pm


The cut-off time is 3pm to arrange collections after 6pm on the same day or any slots thereafter, cut-off is 10am on Saturday and Sunday.




Tanjong Pagar Collection Warehouse

Free of charge  (only for parcels < 10KG)

Address: 10 Anson Road,  #02-98, International Plaza, 079903
Monday to Friday: 11am - 2pm, 3pm - 5pm, 5:30pm -8pm

Saturday: 11am - 2pm


The cut-off time is 3pm to arrange collections after 5:30pm on the same day or any slots thereafter.




Woodlands Collection Warehouse

Free of charge  (only for parcels < 25KG)

Address: 11 Woodlands Close, #03-24, Woodlands 11, 737853

Monday to Friday: 11am - 2pm, 3pm - 5pm, 6pm - 9pm

Saturday to Sunday: 3pm - 8pm


The cut-off time is 3pm to arrange collections after 6pm on the same day or any slots thereafter, cut-off is 10am on Saturday and Sunday.




Raffles Place Collection Warehouse

Free of charge  (only for parcels < 10KG)

Address:Raffles Place MRT Xchange #B1-52, 5 Raffles Place ,Singapore S048618 (MRT exit to Republic Plaza, Beside 7-11 Shop)

Monday to Friday: 11:00AM - 5:00PM, 5:30PM - 9:00PM
Saturday: 11:00AM - 2:00PM, 3:00PM - 5:00PM, 5:30PM - 9:00PM


The cut-off time is 3pm to arrange collections after 5.30pm on the same day or any slots thereafter.




Please take note, once a warehouse self-collection is arranged, you are unable to change it to any other collection methods or locations.


Home Delivery

Parcels total chargeable weight (Delivery Rates)

Available delivery slots (Payment cut-off*)

< 8kg (S$5)

10:00 to 16:30 (cut-off payment time 16:30 the previous working day)

OR

18:30 to 22:30 (13:00 on the day itself)

≥ 8kg to < 30kg (S$8)

≥ 30kg onwards (S$8)

09:00 to 16:00 (15:30 the previous working day)

OR

15:00 to 22:00 (09:00 on the day itself)

*Refer to Important notes below


Delivery rates:

Flat rate S$5 - for parcels with a total chargeable weight less than 8KG

Flat rate S$8 - for parcels with a total chargeable weight equal to or more than 8KG

For Prime parcels, home delivery fee is $8 per checkout regardless of parcel weight


Delivery time slot (Monday to Sunday): 

- Normal parcels (Below 30kg)

10:00 to 16:30, cut-off payment time 16:30 the previous working day

18:30 to 22:30, cut off payment time 13:00 on the day itself


- Bulky parcels (Above 30kg)

09:00 to 16:00, cut-off payment time 14:30 the previous working day

15:00 to 22:00, cut-off payment time 09:00 on the day itself


Important notes:

  • *Cut off payment time refers to the time of successfully verified payment. Please ensure that the top-up request is submitted after you have made your transfer via ibanking/ATM.

  • Home delivery is available from Mondays to Sundays, excluding Singapore public holidays.

  • There will be SMS notification before delivery after the schedule confirmed, letting you know the closer time range our delivery staff would arrive to the address. Please remain your hp contactable within the delivery time-slot for instant communication or changes.

  • The rate is for delivery to address on lift-accessed floor, provided that the parcel can fit into the lift. Otherwise, additional charge may be incurred for carrying the parcels up to the designated floor/unit based on the situation. Alternatively, you may also bring up the parcels on your own arrangement.

  • Undelivered parcels would be brought back to our main warehouse the next working day, and you may re-arrange for another delivery. Beyond the second re-arrangement, you would have to self-collect your parcels.

  • There is a quota for each home delivery time-slot; it will be unavailable once the quota limit reached. You can make other arrangement instead.

  • We are unable to deliver to army camps, airport, Sentosa Island, Downtown East, Jurong Island, Tuas and other restricted or remote areas.

  • In the unfortunate event of vehicle break down / weather delays leading to a fail delivery, the delivery team will re-arrange the delivery to the next available delivery slot.



 


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